Frequently Asked Questions
Everything you need to know about your comfort and care.
What is the Brooklinen return policy?
We offer a 365-day return policy for all of our products. If you are not completely satisfied with your purchase, you can return or exchange it within one year of the purchase date for a full refund.
How should I care for my Brooklinen sheets?
To maintain the quality of your sheets, we recommend washing them in cold water on a gentle cycle and tumble drying on low heat. Avoid using bleach or fabric softeners as they can break down the fibers.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.
What is the difference between Percale and Sateen?
Percale is a matte, one-over-one-under weave that feels cool and crisp, ideal for hot sleepers. Sateen is a four-over-one-under weave that feels buttery soft and has a subtle sheen, perfect for those who want a smoother feel.
Does Brooklinen offer a warranty?
Yes, we stand by the quality of our products. All Brooklinen items are covered by a lifetime warranty against defects in materials and workmanship.
When will my order arrive?
Orders typically ship within 1-2 business days. Standard shipping within the US usually takes 3-7 business days, while expedited options are available at checkout.